In the 21st century, the customer is increasingly more sophisticated. Not only do they have greater choice, but they also have greater experience. As such, sales people are constantly challenged to find new and innovative ways to meet client expectations.
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What participants will gain at the end of the program
- This interactive course is designed to help participants develop skills necessary to embrace current challenges and business opportunities.
- To be able to utilize intrinsic and extrinsic motivation to drive peak performance.
- It will give insights to the concept of personal power, beliefs and expectations identify ways to embrace challenges and the opportunities that come along.
- Highly interactive lectures
- Interactive Discussion
- Role plays
- Course manual
- Activity Handbook